Mobile app
Report an issue and add condition photos
Report damage, missing parts or another problem while returning equipment.
Start the return
Open Borrowed (My equipment) and choose Return next to the loan.
Describe the problem
Tick “There is an issue with the equipment”, choose an Issue type — Damage, Missing parts, Needs cleaning or Other — and write a short Issue description.
Add a photo (optional)
Choose Add condition photo after return. Condition photos are visible to the borrower, the person who uploaded them, and workspace administrators and owners.
Finish the return
Choose the Return location and Confirm return. The item stays unavailable until an administrator resolves the issue. Administrators and owners see it on the item under Equipment issues.